Terms and Conditions

Effective Date: April 19, 2026
Last Updated: April 19, 2026

These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of the website located at titanreliefgroup. com (the “Site”) and any services provided by Titan Relief Group Inc. (“Titan Relief Group,” “TRG,” “we,” “us,” or “our”). By accessing the Site, submitting any form, calling us, texting us, engaging our services, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

These Terms should be read together with our Privacy Policy, which describes how we collect, use, and share your information. Both documents form the complete agreement between you and Titan Relief Group.

1. About Titan Relief Group

Titan Relief Group Inc. is a consumer advocacy firm, serving clients nationwide. We provide timeshare cancellation services, credit solutions services, and consumer advocacy support to individuals seeking to exit timeshare ownership obligations.

Important: Titan Relief Group is NOT a law firm. We do not provide legal advice. Our services are consumer advocacy and negotiation services. If your case requires legal representation, attorneys may be retained separately, and any attorney-client privilege would apply to communications with the retained attorney directly.

Titan Relief Group is NOT affiliated with any timeshare developer, resort, hotel brand, or vacation ownership company. References to specific developer brands on our Site are for educational and informational purposes only.

2. Eligibility

By using the Site or engaging our services, you represent and warrant that:

You are at least 18 years old and have the legal capacity to enter into binding agreements
You are accessing the Site or services from within the United States
The information you provide to us is accurate, complete, and current
You have the legal authority to act regarding any timeshare ownership you discuss with us, including authority on behalf of co-owners or estate matters where applicable
You are not currently subject to any restraining order, court order, or legal restriction that would prevent you from engaging our services

3. Services Description

We offer timeshare cancellation services, credit solutions services, and related consumer advocacy services. Specific services, scope of work, fees, and timelines for any individual case are governed by a separate written services agreement that you sign at engagement. These Terms govern your use of the Site and general interactions with us; the services agreement governs the actual provision of services.

The Site provides educational content, including blog posts, guides, FAQs, and other resources. This content is for informational purposes only and does not constitute legal, financial, tax, or investment advice. You should consult qualified professionals for advice specific to your situation.

4. Free Consultations

We offer free initial consultations for prospective clients. A free consultation does not establish a service relationship between you and Titan Relief Group. No services will be provided, and no fees will be charged, until you sign a written services agreement and any required initial payment is processed.

During free consultations, we may evaluate your specific situation and recommend pathways including:

Free or low-cost developer surrender programs (when applicable)
Resale market options (when applicable)
Our paid services (when applicable)
Other professional referrals (when applicable)

Recommendations during a free consultation do not constitute guarantees of outcome or eligibility for any particular pathway.

5. Service Fees and Payment

Service fees are quoted in writing prior to engagement and are governed by your individual services agreement. Fees vary based on developer, ownership type, loan status, case complexity, and service tier selected. By engaging our services, you agree to the fee structure specified in your services agreement.

We accept payment by credit card and other approved methods specified at engagement. Payment terms, including milestone-based payment structures and any installment arrangements, are detailed in your services agreement.

Money-Back Guarantee: Titan Relief Group offers a 36-month money-back guarantee in writing covering qualifying services. The specific terms, conditions, qualifying conditions, and disqualifying conditions of the guarantee are detailed in your individual services agreement. The guarantee is not absolute and is subject to the conditions specified in that agreement.

6. Client Responsibilities

Effective service delivery requires your cooperation. By engaging our services, you agree to:

Provide accurate, complete, and timely information about your timeshare ownership and circumstances
Provide requested documentation in a timely manner
Continue making maintenance fee and mortgage payments as required. Your individual services agreement may include specific payment-timing provisions for a Protection Release strategy; if so, you authorize those provisions in writing with full understanding of the credit and legal consequences. For the avoidance of doubt, Titan never independently instructs a client to default on payments. Any payment-timing decision is the client’s, made with informed consent, and acknowledged in writing as part of your services agreement.
Respond to communications from Titan Relief Group in a reasonable timeframe
Coordinate communications regarding your case through Titan Relief Group to maintain a consistent record and strategy. You may, at any time, disclose Titan’s role to the developer, the resort, your lender, any regulator, your attorney, your family, or anyone else — nothing in this Agreement requires you to conceal Titan's involvement, and Titan will continue to support you the same way regardless of what you choose to disclose
Not engage other timeshare exit firms or services for the same case during our engagement
Notify us promptly of any material change in your circumstances, including changes of address, contact information, financial status, or developer correspondence received
Not misrepresent any facts to Titan Relief Group, the timeshare developer, or any party involved in your case

Your failure to fulfill these responsibilities may delay your case, reduce the likelihood of favorable outcomes, void the money-back guarantee, and may result in termination of services without refund.

7. No Guarantee of Outcome

Titan Relief Group makes no guarantee regarding any specific outcome of your case beyond the money-back guarantee specifically described in your services agreement. Outcomes depend on many factors including:

The specific terms of your timeshare contract
The developer’s policies, practices, and willingness to negotiate
State and federal law as it applies to your specific situation
Your specific circumstances and ability to document relevant facts
Market conditions and resale demand (where applicable)
Your cooperation in the case process
Other factors beyond our control

Past results do not guarantee future outcomes. Testimonials and case studies referenced on our Site or in marketing materials reflect specific past situations and should not be relied upon as predictions of your case outcome.

8. Educational Content Disclaimer

Our Site contains extensive educational content including blog posts, FAQs, developer guides, cost analyses, and similar resources. This content is provided for general informational purposes only and:

Does not constitute legal, financial, tax, or investment advice
Is not a substitute for professional advice from qualified professionals
May not reflect the most current legal or industry developments
Does not create any service relationship between you and Titan Relief Group
May not apply to your specific situation

You should not act or refrain from acting based solely on educational content. Always consult appropriate professionals for advice specific to your situation. Titan Relief Group is not responsible for actions taken or not taken based on educational content alone.

References to specific timeshare developers, products, programs, lawsuits, regulatory actions, and pricing reflect publicly available information at the time of publication. Information is subject to change without notice. We do not warrant the completeness, accuracy, or timeliness of any specific reference.

9. Communications and Recording

By engaging with us, you consent to the following communication practices:

Phone calls between you and Titan Relief Group may be monitored or recorded for quality assurance, training, and legal compliance purposes
Communications regarding your case may include phone calls, voicemails, text messages, emails, online chat, and physical mail
Where Titan uses automated telephone dialing systems or prerecorded voice technology, Titan obtains your separate, signed prior express written consent before any such automated contact, in compliance with the Telephone Consumer Protection Act (47 U.S.C. § 227) and FCC implementing regulations. That separate consent is optional and is not a condition of receiving any service from Titan. You may revoke it at any time without affecting any other services. Detailed consent procedures and revocation methods are described in our Privacy Policy and in the separately-signed TCPA Multi-Channel Communications Consent provided at intake.
Standard message and data rates from your wireless carrier may apply to text messages

Detailed consent regarding calls and text messages is described in our Privacy Policy. You may opt out of communications as described in the Privacy Policy.

10. Intellectual Property

All content on the Site — including but not limited to text, graphics, logos, images, blog posts, educational guides, FAQs, articles, methodologies, processes, and software — is owned by Titan Relief Group or used with permission and is protected by United States copyright, trademark, and other intellectual property laws.

You may view, download, and print Site content for your personal, non-commercial use only. You may not:

Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or sublicense any Site content without our express written permission
Use Site content for any commercial purpose without authorization
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use any data mining, robots, or similar data gathering and extraction methods on the Site
Use Site content to compete with Titan Relief Group or other competing services
Frame the Site or any portion of it within another website without our express written permission

The “Titan Relief Group” name, logo, and any associated marks are trademarks of Titan Relief Group Inc. References to third-party timeshare developer trademarks (Wyndham, Marriott, Hilton, Diamond, Westgate, Disney Vacation Club, Bluegreen, Holiday Inn Club Vacations, Hyatt Residence Club, and others) are made for descriptive and educational purposes only. We claim no affiliation with or endorsement by any of these third parties.

11. Prohibited Uses

You agree not to use the Site or our services to:

Violate any applicable federal, state, local, or international law or regulation
Engage in fraud, deception, or misrepresentation
Harass, abuse, threaten, or intimidate any individual
Impersonate any person or entity, or misrepresent your affiliation with any person or entity
Submit false or misleading information about your timeshare ownership or circumstances
Transmit viruses, malware, or other malicious code
Attempt to gain unauthorized access to the Site, our systems, or other users’ accounts
Interfere with or disrupt the Site or its servers or networks
Use any automated means to access the Site without our express written permission
Collect or harvest information about other users without their consent

Violation of these prohibitions may result in immediate termination of your access to the Site and our services, and may result in legal action.

12. Disclaimers and Limitation of Liability

12.1 Site Provided “As Is”

The Site and its content are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Titan Relief Group disclaims all warranties, including without limitation: warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, security, freedom from errors, or uninterrupted availability.

We do not warrant that the Site will be available at all times, free from errors or viruses, or that defects will be corrected. Your use of the Site is at your own risk.

12.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TITAN RELIEF GROUP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION: LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE SITE OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU HAVE PAID TO TITAN RELIEF GROUP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

12.3 Educational Content

We are not responsible for any actions you take or fail to take based on educational content on the Site. Always consult qualified professionals for advice specific to your situation.

12.4 Third-Party Information

References to third parties, including timeshare developers, regulatory agencies, court cases, settlement amounts, programs, and pricing, reflect publicly available information at the time of publication. We do not warrant the accuracy or current applicability of any such information. Always verify directly with the relevant third party or regulatory authority before relying on any specific reference.

13. Indemnification

You agree to indemnify, defend, and hold harmless Titan Relief Group, its affiliates, officers, directors, employees, agents, partners, and licensors from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

Your violation of these Terms or any other Titan Relief Group policies
Your misuse of the Site or our services
Your violation of any applicable law or regulation
Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
Inaccurate, incomplete, or misleading information you provide to us
Your unauthorized communications with timeshare developers, attorneys, or other parties involved in your case

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

If you have a dispute with Titan Relief Group, you agree to first attempt to resolve it informally by contacting us at support@titanreliefgroup.com or 407-459-8295. We will work in good faith to resolve disputes within 60 days of receiving your written notice.

14.2 Binding Arbitration

If informal resolution does not resolve the dispute, you and Titan Relief Group agree that any controversy or claim arising out of or relating to these Terms, your use of the Site, or our services shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in Orlando, Florida or by remote means, in English, by a single arbitrator. Judgment on the arbitrator’s award may be entered in any court having jurisdiction.

By agreeing to arbitration, you waive your right to:

A trial by judge or jury in court
Participate in a class action lawsuit or class-wide arbitration
Combine your claim with claims of other individuals

14.3 Class Action Waiver

YOU AND TITAN RELIEF GROUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the arbitration provisions above, either party may bring a lawsuit in small claims court for disputes within the jurisdiction of small claims courts. Either party may also seek emergency injunctive or equitable relief in court regarding intellectual property infringement, breach of confidentiality obligations, or other matters where injunctive relief is appropriate.

14.5 Opt-Out of Arbitration

You may opt out of the arbitration provisions of Section 14 by sending written notice to support@titanreliefgroup.com within 30 days of first agreeing to these Terms. Your notice must include your full name, mailing address, the date you first agreed to these Terms, and a clear statement that you opt out of arbitration. Opting out does not affect any other provisions of these Terms.

15. Governing Law and Jurisdiction

These Terms and any dispute arising from or related to them or the Site shall be governed by the laws of the State of Florida, without regard to conflict of laws principles. For any matters not subject to arbitration under Section 14, you agree that any legal action shall be brought exclusively in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction in those courts.

16. Termination

We reserve the right to terminate or suspend your access to the Site, your account, or our services at any time, with or without notice, for any reason or no reason, including without limitation if we believe you have violated these Terms.

Upon termination, your right to use the Site ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including without limitation: intellectual property provisions, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.

Termination of your services agreement is governed by the terms of that agreement separately.

17. Modifications to Terms

We may modify these Terms at any time by posting an updated version on the Site. The “Last Updated” date at the top of these Terms reflects the date of the most recent revision. Material changes will be communicated through reasonable means, which may include email notification or prominent notice on the Site.

Your continued use of the Site or services after revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the modifications, you must stop using the Site and our services.

18. Notices

Notices to Titan Relief Group under these Terms must be sent to:

Titan Relief Group Inc.
Attn: Legal Department
5401 S. Kirkman Rd. #3026

Orlando, FL 32819
Email: support@titanreliefgroup.com

Notices to you may be sent to the email address, mailing address, or phone number you have provided to us. Notices are deemed given when sent (for email and electronic communications) or three business days after deposit in the U.S. Mail (for physical mail).

19. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than payment obligations) due to circumstances beyond its reasonable control, including without limitation: acts of God, natural disasters, pandemics, epidemics, government actions, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, cyberattacks, supply chain disruptions, or third-party platform outages.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, that provision shall be enforced to the maximum extent permissible to give effect to the intent of the parties, and the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any individual services agreement you have signed with Titan Relief Group, constitute the entire agreement between you and Titan Relief Group regarding your use of the Site and our services. These Terms supersede all prior agreements, communications, and understandings, whether written or oral, regarding the subject matter herein. In the event of any conflict between these Terms and an individual services agreement, the services agreement shall control regarding the specific services provided to you.

22. No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. Any waiver of these Terms must be in writing and signed by an authorized representative of Titan Relief Group.

23. Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, or by operation of law without restriction.

24. Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

25. Contact Information

If you have questions about these Terms, please contact us:

Titan Relief Group Inc.
Phone: 407-459-8295
Email: support@titanreliefgroup.com
Mailing Address: 5401 S. Kirkman Rd. #3026 Orlando, FL 32819
Website: titanreliefgroup.com

By using the Site or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.